Is Outsourcing the Answer? : Press Coverage : Biography : Close Credit Management

To outsource or not to outsource, is that the question?

June 2008

With the recession starting to bite, good credit management is becoming increasingly important within UK businesses, regardless of size. But when you need to reduce your headcount and your own internal resource can't stand the heat, how do you get your company out of the kitchen?

The answer is without a doubt outsourcing, which can save money, but, most importantly it can result in an improved level of service, lower costs and higher returns for investors.

Many business leaders talk about high performance and maximising profitability as a general aim without making a powerful enough case for it. They assume that everyone will automatically sign up to deliver high performance because it is a good thing. The reality is that for individual team members, demands for high performance are often a bad thing, simply resulting in longer hours and chasing even more stressful targets.

At this point, outsourcing can prove invaluable. If handled badly, it can damage corporate image, weaken a brand and unsettle customers, but when handled well, smart outsourcing decisions can actually add major value and have a significant impact on the bottom line.

If, as a business, you are too busy handling non core matters, you will inevitably start losing focus on key business drivers. At this stage it may not be too late, but you need to act quickly as soon as areas of weakness are identified.

To receive our benefits of outsourcing white paper, please email anneroberts@closecm.co.uk.